Survey and Test administration

A dedicated, experienced and highly trained Research Data Services team work to ensure optimum response rates and the provision of quality and accurate data for analysis. We accomplish this through:

• An established relationship with schools, colleges, LAs and clients built up a considerable pool of mutual trust and goodwill ensuring a fruitful working partnership in the research process
• Rigorous sampling procedures to spread participation in research projects in order to avoid overburdening of schools
• Effective procedures for the recruitment of schools, including targeted correspondence, a bank of trained telephonists and the use of the latest bulk email and fax software
• A time tested yet flexible set of administration procedures which aims to accomplish project requirements in the most time/cost efficient and effective manner. This set of procedure is under constant review to match changing project requirements and to include ‘best practices’
• Dedicated packing and despatch facilities giving considerable capacity to process large quantities of survey and test materials
• Online data collection expertise, enabling the utilization of web technologies to provide online survey instruments to match specifications
• Helpdesk support for participants throughout the life of a project providing a consistent relationship with research participants and the effective handling of all external queries
• A team of experienced test administrators trained to carry out confidential testing in schools.
• A set of stringent reporting/tracking procedure to ensure the secured movements of confidential materials.
• A complete and thorough data checking & cleaning service to ensure the utmost integrity, quality and reliability of all research data.